Returns and Exchanges at Lifeofluck
At Lifeofluck, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.
Return Period
- You have 20 days from the date of delivery to initiate a return or exchange.
Eligibility Criteria
To be eligible for a return or exchange, please ensure the following:
- The item is in its original condition, unworn, and with all tags attached.
- The original packaging is intact.
- The item is not part of any non-returnable or final sale items (specified at the time of purchase).
How to Initiate a Return
- Contact Us: Email us at [email protected] with your order number and reason for return.
- Approval: Await approval and instructions for the return process.
- Packaging: Securely pack the item in its original packaging.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service for returns.
Refunds and Processing Time
- Refunds will be processed once we receive and inspect the returned item.
- Please allow up to 5 business days for the refund to be reflected in your account.
Contact Information
If you have any questions or concerns about our return policy, feel free to reach out to us at [email protected].
Lifeofluck reserves the right to update or modify this return policy at any time without prior notice.