Returns and Exchanges at Lifeofluck
At Lifeofluck, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.
- You have 20 days from the date of delivery to initiate a return or exchange.
To be eligible for a return or exchange, please ensure the following:
- The item is in its original condition, unworn, and with all tags attached.
- The original packaging is intact.
- The item is not part of any non-returnable or final sale items (specified at the time of purchase).
How to Initiate a Return
- Contact Us: Email us at [email protected] with your order number and reason for return.
- Approval: Await approval and instructions for the return process.
- Packaging: Securely pack the item in its original packaging.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service for returns.
Refunds and Processing Time
- Refunds will be processed once we receive and inspect the returned item.
- Please allow up to 5 business days for the refund to be reflected in your account.
If you have any questions or concerns about our return policy, feel free to reach out to us at [email protected].
Lifeofluck reserves the right to update or modify this return policy at any time without prior notice.